SOURCE-BACKED AGENCY PROFILE

Virtudesk

Managed virtual assistants, call-center services, and specialist remote support

5Sourced claims
NonePublic rating sources
2026-08-28Last reviewed
BEST SUITED FOR

Companies wanting a dedicated Filipino assistant with published role-based pricing, candidate choice, team management, payroll support, and time tracking.

Assessment checked 2026-08-28
AGENCY OVERVIEW

At a glance

Support model
Dedicated managed support
Commitment
Three-month lock-in
Starting price
$9.55
Price basis
USD hourly starting administrative or marketing rate, plus a $450 setup fee
Talent geography
Philippines; U.S.-managed
Management and support

Recruiting, training, onboarding, designated account manager, supervision, and up-training

Security and compliance

Cybersecurity insurance is listed; exact controls require confirmation

EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

Transparent hourly tiers; multiple weekly hour levels; candidate interviews; Philippines talent; English exam; dedicated manager; reporting; payroll; tracking; broad industry roles.

Limitations and tradeoffs

Setup fee and 90-day minimum reduce flexibility; provider does not clearly publish English threshold, complete vetting, replacement SLA, security controls, leave cover, or cancellation mechanics.

Questions to confirm before signing

Confirm candidate tests and references, total monthly cost, setup fee and lock-in, replacement and leave cover, manager ratio, device and data security, notice, overages, payroll structure, and transition support.

SOURCE-BACKED RESEARCH

What we found and where it came from.

5 public claims, each linked to its source.

Service model1 claim
Agency-statedHigh confidence

Provides trained Philippine virtual assistants with recruiting, onboarding, account management, and ongoing supervision.

Pricing1 claim
Agency-statedHigh confidence

Publishes hourly rates starting at $9.55 for administrative or marketing support, with a $450 setup fee and three-month lock-in.

Pricing and commitment1 claim
Agency-statedHigh confidence

Virtudesk publishes full-time rates from $9.55 to $12.35 hourly by role, higher part-time and 10-hour rates, a $450 setup fee, and a three-month minimum.

Talent and matching1 claim
Agency-statedHigh confidence

Assistants are based in the Philippines and must pass an English-proficiency exam; clients receive three to five matched candidates to interview and select.

Management and tools1 claim
Agency-stated with editorial caveatHigh confidence

Plans include a dedicated team manager, task reporting, payroll administration, HR compliance claims, and time-tracker screenshots; public replacement and security terms need confirmation.