SOURCE-BACKED AGENCY PROFILE

Virtual Spotter

Virtual assistants pre-trained for gyms, studios and fitness businesses - Australian-founded, global team

5Sourced claims
NonePublic rating sources
Last reviewed
BEST SUITED FOR

Virtual assistants pre-trained for gyms, studios and fitness businesses - Australian-founded, global team

Assessment checked 2026-10-06
AGENCY OVERVIEW

At a glance.

Support model
Dedicated VAs pre-trained for the fitness, health and wellness industry; plug-and-play placement with onboarding and ongoing support
Commitment
Not publicly disclosed
Starting price
Custom pricing
Price basis
No public rate card; vendor and partner PR cite average client savings of AUD 1,400/month and 65 admin hours/month (vendor claims, not prices)
Talent geography
Philippines and Sri Lanka (per LinkedIn workforce distribution); founded in Australia (Melbourne) with New Zealand presence (Auckland, per GoCardless announcement)
EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

Sharp vertical niche (300+ gyms and studios claimed as clients); fitness-specific pre-training (member follow-ups, payments chasing, lead handling, studio systems); named co-founders (Courtney Joyce and Zac Joyce) with fitness-operations backgrounds; LinkedIn shows ~47 employees, founded 2021, with growth; GoCardless partnership (Feb 2026) for recurring payments infrastructure corroborates operating scale.

Limitations and tradeoffs

No public pricing; headline stats (300+ gyms, 500+ years combined experience, AUD 1.4k/month and 65 hours/month savings, AUD 70,000/year savings anecdotes) are vendor claims; savings testimonials are first-name-only ("Jayde, Franchisee Partner"); no independent review record found; founders' bios reference a related software platform (Cloud Tasker), so buyers should confirm the service they are buying is human VA support.

Questions to confirm before signing

Monthly/hourly rates, minimum terms, what "pre-trained" covers (which gym software stacks), replacement process, and data handling for member payment information.

Management and support

Onboarding plus ongoing support team (vendor-stated)

Security and compliance

Handles member payments and admin data; no controls published - requires confirmation.

SOURCE-BACKED RESEARCH

What we found and where it came from.

5 claims

Service model1 claim

Dedicated VAs for fitness, health and wellness businesses covering admin, member follow-up, payments and lead handling.

Agency-statedHigh confidenceSource
Scale and geography1 claim

LinkedIn lists 47 employees across the Philippines and Sri Lanka, founded 2021; GoCardless PR (Feb 2026) describes Virtual Spotter as an Australian-founded provider automating global recurring payments, dateline Melbourne/Auckland.

CorroboratedMedium confidenceSource
Claims1 claim

300+ gyms, AUD 1.4k/month average savings, 65 hours/month average admin saved - unaudited vendor figures.

Agency-statedLow confidenceSource
Related product1 claim

Founder bio references the "Cloud Tasker" automation platform; the VA service itself is human-staffed.

Editorial assessmentMedium confidenceSource
Talent geography1 claim

Philippines and Sri Lanka (per LinkedIn workforce distribution); founded in Australia (Melbourne) with New Zealand presence (Auckland, per GoCardless announcement).

Agency-stated with editorial caveatMedium confidenceSource

Not sure if this agency fits your situation?

Book a Free Consultation