Virtual Assistant Team
Brisbane VA provider with casual hourly and full-time monthly plans on a contractor model
Brisbane VA provider with casual hourly and full-time monthly plans on a contractor model
At a glance.
- Support model
- Recruit-employ-manage-outsource-train-encourage model (vendor acronym) with a free one-week trial on full-time plans; assistants engaged as independent contractors
- Commitment
- No lock-in; cancel/pause with 7 days' written notice (vendor terms)
- Starting price
- A$880
- Price basis
- AUD per month; AUD incl GST; vendor pricing page: full-time dedicated VA (160 hours/month) from AUD 880/month incl GST (approx AUD 5.50/hr); casual rates AUD 11/hr incl GST; homepage banner separately advertises "from just $7/hour (incl. GST)" - inconsistent with the pricing page
- Talent geography
- "Global talent" with local Australian leadership (vendor terms); offshore location not stated on site (a public Reddit thread from a Philippine applicant describes applying to its Australian client-facing program; LinkedIn lists ~76 people)
What stands out, and what still needs checking.
Published casual and full-time pricing; free one-week full-time trial; free recruitment/shortlisting; detailed public terms (7-day notice, data return/deletion within 14 days, Australian Privacy Act and UK GDPR references, ACL carve-out); long operating history (site content dated to 2018; LinkedIn company present).
(1) Homepage "from $7/hour" vs pricing page casual $11/hr and full-time approx $5.50/hr - three different anchors; confirm the operative rate. (2) Its terms state assistants are independent contractors responsible for their own tax/insurance and that it does "not act as their employer", despite "we recruit, employ, manage" language on the pricing page - the employment model needs clarifying. (3) A "free bespoke website valued at $5,000 AUD" promo tied to ongoing VA services is an aggressive bundle; valuation is vendor-stated. (4) Operated together with "Syntax Marketing" per its terms (page source lists a syntaxmarketing.com.au address) - confirm the contracting entity. (5) 12-month non-solicitation with a transfer fee equal to 3 months of charges. No independent review record found.
Which rate is current, where assistants are located, employee-vs-contractor status in practice, the free website's conditions, trial terms in writing, and who signs the agreement.
What we found and where it came from.
6 claims
VA and virtual PA services across admin, marketing, CRM/customer support, data and AI-enhanced workflows; casual, project and full-time dedicated arrangements.
Casual AUD 11/hr incl GST; full-time 160 h/mo from AUD 880 incl GST; conflicting $7/hr homepage claim.
Vendor-stated starting price: AUD 880 per month. AUD incl GST; vendor pricing page: full-time dedicated VA (160 hours/month) from AUD 880/month incl GST (approx AUD 5.50/hr); casual rates AUD 11/hr incl GST; homepage banner separately advertises "from just $7/hour (incl. GST)" - inconsistent with the pricing page
Assistants are independent contractors, not employees; 7-day termination notice; pause allowed with 7 days' notice; late fee 2%/month on overdue invoices; 12-month non-solicit plus 3-month transfer fee.
Terms are executed by "Virtual Assistant Team and Syntax Marketing"; Brisbane phone (07) 3522 4443.
"Global talent" with local Australian leadership (vendor terms); offshore location not stated on site (a public Reddit thread from a Philippine applicant describes applying to its Australian client-facing program; LinkedIn lists ~76 people).
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