VA Platinum
Australian-owned offshore staffing for financial services firms, delivered from Cebu, Philippines
Australian-owned offshore staffing for financial services firms, delivered from Cebu, Philippines
At a glance.
- Support model
- Co-managed dedicated offshore teams - recruitment, industry-specific training academy, systems/automation, ongoing performance management
- Commitment
- Dedicated full-time teams (vendor-stated); terms not published
- Starting price
- Custom pricing
- Price basis
- No public rate card; vendor claims 50-70% operational cost savings (vendor claim)
- Talent geography
- Philippines (Cebu City office; Melbourne HQ) - CONFIRMED via about page, JobStreet PH employer profile and Outsource Accelerator listing
What stands out, and what still needs checking.
Financial services specialisation (financial planning, mortgage broking, accounting, insurance; references ASIC compliance training); scale - 8+ years, 370+ clients and 800+ team members claimed on the homepage (about page says 700+ onboarded and 300+ businesses - slight counter inconsistency); founded 2017 by Brian Jones with offices in Melbourne and Cebu; named COO Kat Araneta with 20 years BPO experience; ISO 27001 certification claim plus 24/7 security and device restrictions; named client testimonial from Now Finance's COO.
No public pricing; savings figures (50-70%, and a 40% capacity / 60% cost client anecdote) are vendor-stated; ISO 27001 certificate not sighted; homepage vs about-page counters differ modestly; independent review records are thin and conflict (see Ratings).
Monthly per-seat pricing, minimum team size and term, replacement terms, ISO 27001 certificate scope/number, data-residency and access controls for financial-services client data, and which entity contracts.
What we found and where it came from.
5 claims
Dedicated offshore teams for Australian financial services and adjacent industries, combining talent, training and systems/automation.
"offices in Melbourne and Cebu" (about page); Cebu City base per Outsource Accelerator and Philippine JobStreet employer profile. Resolves the master-list misfile.
Philippines (Cebu City office; Melbourne HQ) - CONFIRMED via about page, JobStreet PH employer profile and Outsource Accelerator listing.
Founded 2017; homepage claims 8+ years, 370+ clients, 800+ team members, 30+ industry solutions; about page claims 700+ team members and 300+ businesses. LinkedIn lists ~472 employees.
No public pricing anywhere on the site; engagement is consultative.
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