SOURCE-BACKED AGENCY PROFILE

Turn Key Ops

Managed remote assistants for the contractor back office

5Sourced claims
NonePublic rating sources
2026-09-17Last reviewed
BEST SUITED FOR

Home-service contractors that want a managed assistant for appointment coordination, calls, email, records, quotes, estimates, and invoicing, and are comfortable training that person on the company's exact field-service workflow.

Assessment checked 2026-09-17
AGENCY OVERVIEW

At a glance.

Support model
Assistant placement with ongoing management
Commitment
Custom - consultation required
Starting price
Custom pricing
Price basis
No public client pricing found
Talent geography
Philippines, Central/South America, and Belize office
EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

A real home-services catalog: appointment coordinator, administrative assistant, executive assistant, and invoicing specialist. · Managed structure: custom matching, onboarding support, a client success lead, ongoing co-management, training, and replacement support are described on the home-services page. · Named founders: Ethen Ostroff and James DiBitetto, with a published company-origin story. · Multiple talent regions and English/Spanish bilingual staffing are explicitly offered.

Limitations and tradeoffs

No public client pricing, minimum term, or detailed replacement timeline. · Published home-services copy names workflow categories but no field-service platforms such as ServiceTitan, Housecall Pro, or Jobber. · The FAQ says most clients are law firms. Home services is a genuine offer, but the public evidence does not establish contractor specialization at the same depth. · No qualifying independent review record found; company-hosted testimonials are not independent reviews.

Questions to confirm before signing

Full fee schedule; minimum commitment and cancellation terms; assistant location and bilingual requirements; ServiceTitan, Housecall Pro, Jobber, or other software experience; phone and after-hours coverage; quality-monitoring cadence; replacement SLA; current contractor references.

Management and support

The agency describes a strategy call, custom matching, onboarding led by a client success lead, co-management, training, performance oversight, and replacement support.

Security and compliance

The reviewed pages do not publish home-services-specific information-security controls. Confirm device ownership, access controls, call recording, credential handling, and customer-data procedures.

SOURCE-BACKED RESEARCH

What we found and where it came from.

5 claims

Home-services roles1 claim

Appointment coordination, administration, executive support, and invoicing; tasks include calls, correspondence, files, quotes, estimates, and invoices.

Agency-statedHigh confidenceSource
Delivery model1 claim

Custom matching, client-success onboarding, co-management, training, performance support, and replacements.

Agency-statedHigh confidenceSource
Talent geography1 claim

Primarily Philippines and Central/South America, with a physical call-center office in Belize and bilingual English/Spanish assistants available.

Agency-statedHigh confidenceSource 1Source 2
Company identity1 claim

Pennsylvania-based, co-founded by Ethen Ostroff and James DiBitetto after their Attorney Assistant work.

Agency-statedHigh confidenceSource
Vertical-depth caveat1 claim

FAQ says most clients are law firms; public home-services evidence is newer and less detailed.

Agency-stated with editorial assessmentHigh confidenceSource

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