SOURCE-BACKED AGENCY PROFILE

To Done (NZ)

Maori-owned Wellington virtual assistant and marketing support for NZ SMEs and community organisations

6Sourced claims
NonePublic rating sources
Last reviewed
BEST SUITED FOR

Maori-owned Wellington virtual assistant and marketing support for NZ SMEs and community organisations

Assessment checked 2026-10-06
AGENCY OVERVIEW

At a glance.

Support model
Founder-led VA, social media, content and website support ("Tash and her team")
Commitment
Bookable fixed-price starter services; ongoing support tailored
Starting price
NZ$215
Price basis
NZD; NZD; vendor services page: Virtual Assistant Support from NZD 215; Social Design Packs from NZD 450; Social Media Management from NZD 825; Visual Content Creation from NZD 350 (booking-flow entry prices)
Talent geography
New Zealand (Wellington)
EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

Published starting prices (unusual for NZ boutique VAs); proudly Maori-owned with kaupapa/whanau positioning; named client testimonials across retail, fashion, sports clubs and iwi charitable trusts; broad marketing-plus-admin coverage.

Limitations and tradeoffs

Small founder-led operation (founder Natasha Tahiwi also listed on a freelance marketplace profile with zero feedback) - capacity and continuity depend on a small team; entry prices' inclusions (hours, scope) are not detailed on the services page; no independent review record found; no published terms for turnaround, replacement or refunds.

Questions to confirm before signing

What the NZD 215 VA entry package includes, hourly rates for ongoing work, team size and backup cover, response times, and contract terms.

Management and support

Founder-led delivery with a small team (vendor-stated)

Security and compliance

Not stated publicly; requires confirmation.

SOURCE-BACKED RESEARCH

What we found and where it came from.

6 claims

Service model1 claim

Virtual assistant support, social media management, visual content, website design/editing and email marketing for NZ businesses and organisations.

Agency-statedHigh confidenceSource
Pricing2 claims

Bookable services from NZD 215 (VA support), NZD 450 (design packs), NZD 825 (social media management).

Agency-statedHigh confidenceSource

Vendor-stated starting price: NZD 215. NZD; vendor services page: Virtual Assistant Support from NZD 215; Social Design Packs from NZD 450; Social Media Management from NZD 825; Visual Content Creation from NZD 350 (booking-flow entry prices)

Agency-statedMedium confidenceSource
Ownership1 claim

Site states proudly Maori-owned; founder identified externally as Natasha Tahiwi (freelance-directory profile, zero reviews).

CorroboratedMedium confidenceSource
Positioning1 claim

Explicitly anti-hype ("we don't promise viral growth") - suits steady ongoing admin/marketing support rather than campaign bursts.

Editorial assessmentMedium confidenceSource
Talent geography1 claim

New Zealand (Wellington).

Agency-stated with editorial caveatMedium confidenceSource

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