Therapy Practice Solutions
US-based virtual assistants for therapy practices
Solo and small therapy practices that want a US-based assistant on a small, predictable monthly hour package - including insurance verification, claims, and billing work - plus optional per-panel credentialing.
At a glance.
- Support model
- Assigned virtual assistant with leadership access
- Commitment
- Monthly hour packages; no rollover
- Starting price
- $180
- Price basis
- Published packages $180-$608/mo; setup fee and per-panel credentialing published
- Talent geography
- United States
What stands out, and what still needs checking.
Published package pricing with effective hourly rates from $38 to $45 · clear entry point for small practices. · Insurance depth: assistants are described as experienced with major private insurers plus Medicaid and Medicare, covering verification, claim submission, payment posting, and rejected-claim work. · Credentialing as a published add-on with per-panel pricing · rare transparency. · Founder story documented: founded in 2019 by Cindy Molder after working with mental health providers in small-town Oklahoma; leadership passed in 2024 to Lexi, formerly Director of Operations (agency about page). · Direct contact with both the assigned assistant and the leadership team (agency-stated). · Same-business-day response goal for calls and emails (agency-stated).
No qualifying independent review-platform record found (no Trustpilot, Clutch, G2, or Google Business profile located as of 2026-09-17). · Hours do not roll over; unused package time is lost each month (agency pricing page), and the $200 setup fee is non-refundable. · Packages top out at 16 hours per month; practices needing fuller coverage must negotiate custom terms. · "HIPAA-Certified virtual assistants" is a training claim, not a compliance audit; no BAA terms or technical safeguards are published. · Team size and bench depth are not published; the site lists team members but gives no scale figures.
Terms for hours beyond 16 per month; assistant assignment and backup coverage; BAA availability and technical safeguards; replacement policy; how the same-day response goal is measured; what the 2024 leadership transition changed operationally; current client references in the buyer's discipline.
What we found and where it came from.
6 claims
Provides US-based virtual assistants for therapy practices covering client and provider communication, insurance verification, claims, billing, payments, and rejections, across EHRs including SimplePractice, TherapyNotes, TheraNest, and TherapyAppointment.
Monthly packages from $180 (4 hrs at $45/hr) to $608 (16 hrs at $38/hr); hours do not roll over; $200 non-refundable setup fee; credentialing at $200 per commercial panel and $300 per Medicare/Medicaid/Tricare panel, per provider.
Founded 2019 by Cindy Molder in Oklahoma; leadership passed to Lexi in 2024 after four years with the company, two as Director of Operations.
Core focus on mental health practices; expanded to speech, occupational, nutrition, and physical therapy.
Aims to return all calls and emails the same business day; clients have direct contact with the assigned assistant and leadership.
Assistants are described as experienced with major private insurance companies plus Medicaid and Medicare.
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