The Virtual Assistant
Long-running Australian VA service with prepaid hour bundles - all assistants based in Australia
Long-running Australian VA service with prepaid hour bundles - all assistants based in Australia
At a glance.
- Support model
- Team of Australian-based VAs; prepaid hour bundles and quoted urgent work
- Commitment
- Prepaid bundles valid 12 months; no ongoing commitment
- Starting price
- A$250
- Price basis
- AUD; AUD prepaid packages + GST; vendor rate card: $250 (5 hours, $50/h+GST), $475 (10 hours, $47.50/h), $900 (20 hours, $45/h), $1,995 (50 hours, $39.90/h); urgent/priority work quoted separately
- Talent geography
- Australia (all VAs stated to live and work in Australia)
What stands out, and what still needs checking.
Operating since 2008 (vendor-stated); fully Australian team positioned for timezone and business-culture alignment; transparent published rate card with volume discounts; 12-month validity on prepaid hours; named founder presence in testimonials ("Kim").
Premium rates versus offshore providers; extras (telephone, line rental, stationery) are added to invoices; administration scope is defined narrowly (EA/PA-level tasks; coding/custom graphics excluded); no independent review record found (a "RatingKey 8.0/10 trust score" aggregator record is not a recognised review platform and was not used); "ORIGINAL virtual assistant company and the industry leaders" is a vendor marketing claim.
Current availability and turnaround, whether rates on the rate card are current, what happens to expired hours, VA specialisations available, and confidentiality terms.
What we found and where it came from.
6 claims
Australian VA team covering phone/email handling, research, invoicing, policy documents, newsletters, project management, presentations, website updates and general organisation.
Prepaid bundles from AUD 250 for 5 hours down to AUD 39.90/h+GST at 50 hours; 12-month expiry; urgent work quoted.
Vendor-stated starting price: AUD 250. AUD prepaid packages + GST; vendor rate card: $250 (5 hours, $50/h+GST), $475 (10 hours, $47.50/h), $900 (20 hours, $45/h), $1,995 (50 hours, $39.90/h); urgent/priority work quoted separately
"Started in 2008"; positions itself as "the ORIGINAL virtual assistant company" in Australia - unverified superlative.
"All our Virtual Assistants live and work in Australia."
Australia (all VAs stated to live and work in Australia).
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