SOURCE-BACKED AGENCY PROFILE

The VA Group

MAVIS managed AI agent paired with a certified human operator

6Sourced claims
NonePublic rating sources
2026-08-28Last reviewed
BEST SUITED FOR

Businesses wanting a human-supervised AI operations service rather than a conventional standalone virtual assistant.

Assessment checked 2026-08-28
AGENCY OVERVIEW

At a glance

Support model
Hybrid AI and dedicated human-in-the-loop support
Commitment
20 or 40 hours weekly
Starting price
$2,000
Price basis
USD monthly part-time plan; full-time is $3,500 monthly
Talent geography
Remote human operators; exact locations require confirmation
Management and support

Candidate matching, management oversight, system integrations, priority support, and biweekly strategy reviews

Security and compliance

AI guardrails and human review are stated; data access and security controls require engagement-level confirmation

EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

Clear part-time and full-time prices; human operator; human review; management oversight; integrations; strategy reviews; shared task log; no token or usage overages; broad operational workflows.

Limitations and tradeoffs

The service materially differs from a conventional assistant; buyers need clarity on model vendors, data use and retention, operator location and vetting, approval gates, error liability, security evidence, contract, replacement, and exit portability.

Questions to confirm before signing

Request architecture and subprocessors, data-retention and training policy, operator profile, access controls, human approval rules, audit logs, incident handling, replacement, term and notice, system ownership, and export support.

SOURCE-BACKED RESEARCH

What we found and where it came from.

6 public claims, each linked to its source.

Current model1 claim
Agency-statedHigh confidence

The current homepage centers on MAVIS, an AI agent operated and supervised by a trained human.

Pricing1 claim
Agency-statedHigh confidence

Publishes $2,000 monthly for 20 hours weekly and $3,500 monthly for 40 hours weekly.

Support1 claim
Agency-statedHigh confidence

Plans include a certified operator, candidate matching, management oversight, integrations, priority support, and biweekly strategy review.

Hybrid service and pricing1 claim
Agency-statedHigh confidence

The VA Group now markets MAVIS, a managed AI agent paired with a certified human operator, at $2,000 monthly for 20 weekly hours or $3,500 for 40 weekly hours.

Included support1 claim
Agency-statedHigh confidence

Plans include operator communication during active shifts, hand-selected matching, management oversight, priority support, custom integrations, biweekly strategy reviews, and no token or usage overages.

Buyer diligence1 claim
Editorial assessmentHigh confidence

Public material says a human reviews outcomes before release and work is logged in a shared thread, but contract length, cancellation, replacement, operator geography, vetting, data retention, model providers, access controls, and error liability need confirmation.