StartVirtual
Managed virtual assistants for med-spa patient communication and practice operations
Med spas wanting managed support for lead response, scheduling, reminders, follow-up and review generation, with payroll and replacement support included.
At a glance.
- Support model
- Dedicated human virtual staff / remote operations support
- Commitment
- No long-term contracts stated; verify notice period
- Starting price
- $230
- Price basis
- Vendor pages reviewed 2026-09-17; confirm quote
- Talent geography
- Not published on reviewed pages
What stands out, and what still needs checking.
Med-spa offer: The dedicated med-spa page positions HIPAA-trained virtual staff for patient experience, appointment-book management and operations. · Published terms: The pricing page says general VA plans start at $230/week, with payroll and insurance handled and a forever-free replacement guarantee. · Independent footprint: A Trustpilot company record was located with 270 reviews displayed at review time.
The med-spa page claims a 98% phone-answer rate, 40% no-show reduction and 2x review generation; these are vendor-stated and methodology is not published. · Do not transfer the $230/week general rate to a med-spa configuration without confirming. The med-spa page itself advertises from $799/month. · Trustpilot score was not captured reliably, and the reviews cover StartVirtual broadly rather than med spas. Do not display a rating from this research. · A Trustpilot complaint describes a 30-day cancellation obligation despite the no-long-term-contract language; confirm notice terms directly.
Exact role price and total monthly cost; minimum hours and commitment; cancellation notice; replacement process and timing; talent location; supervision model; HIPAA safeguards and BAA terms; access controls; current client references in the same specialty.
What we found and where it came from.
3 claims
The dedicated med-spa page positions HIPAA-trained virtual staff for patient experience, appointment-book management and operations.
The pricing page says general VA plans start at $230/week, with payroll and insurance handled and a forever-free replacement guarantee.
A Trustpilot company record was located with 270 reviews displayed at review time.
Not sure if this agency fits your situation?
Book a Free Consultation