SOURCE-BACKED AGENCY PROFILE

Somewhere (formerly Support Shepherd)

Remote recruitment, direct hire, and talent-on-demand staffing

6Sourced claims
NonePublic rating sources
2026-08-28Last reviewed
BEST SUITED FOR

Businesses comparing direct international recruitment with a managed talent-on-demand model and wanting a defined replacement guarantee.

Assessment checked 2026-08-28
AGENCY OVERVIEW

At a glance

Support model
Placement or managed talent-on-demand
Commitment
Custom
Starting price
Custom pricing
Price basis
Direct hire uses a $500 refundable deposit plus a percentage of first-year salary; talent-on-demand is custom monthly pricing
Talent geography
Talent across more than 18 countries
Management and support

Recruiting, payroll and compliance support, a six-month direct-hire guarantee, and replacements for talent-on-demand

Security and compliance

Compliance support is stated; service-specific security controls require confirmation

EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

Two clear engagement models; refundable deposit; pay-on-hire direct recruitment; hiring timelines; six-month direct-hire guarantee; unlimited on-demand replacements; payroll and compliance option.

Limitations and tradeoffs

Final fees and monthly rates are custom; direct-hire clients retain compliance and management responsibility; vetting depth, English standards, security, countries, and guarantee exclusions need review.

Questions to confirm before signing

Request candidate location and assessment results, full fee calculation, salary and statutory costs, guarantee terms, ownership and classification, data controls, equipment, replacement timeline, and exit support.

SOURCE-BACKED RESEARCH

What we found and where it came from.

6 public claims, each linked to its source.

Brand status1 claim
Agency-statedHigh confidence

Support Shepherd rebranded as Somewhere and continues operating under the Somewhere brand.

Service model1 claim
Agency-statedHigh confidence

Offers direct-hire recruitment and talent-on-demand, including executive and virtual assistant roles.

Pricing1 claim
Agency-statedHigh confidence

Direct hire uses a refundable $500 deposit and a percentage of first-year salary; talent-on-demand pricing is custom.

Pricing and hiring models1 claim
Agency-statedHigh confidence

Somewhere offers direct hire for a refundable $500 search deposit credited to a percentage-of-first-year-salary fee, or custom monthly talent-on-demand staffing.

Speed and guarantees1 claim
Agency-statedHigh confidence

The provider states direct hires typically take two to four weeks and include one free replacement under a six-month guarantee; on-demand hires take 10 to 20 days with unlimited replacements during the contract.

Responsibility split1 claim
Agency-statedHigh confidence

Direct-hire clients handle administration, compliance, and equipment, while talent-on-demand includes compliance and payroll support with optional equipment packages.