Perform Practice Solutions
Therapy-practice billing and credentialing firm with virtual front-desk and administrative staffing
Small therapy practices (PT, OT, SLP, chiropractic) that want one vendor for billing/credentialing plus a virtual front desk, and that prefer a consultative, founder-led provider over a high-volume staffing marketplace.
At a glance.
- Support model
- Managed virtual staffing with client-selected candidates
- Commitment
- Custom - consultation required
- Starting price
- Custom pricing
- Price basis
- No public pricing found
- Talent geography
- Not published - confirm directly
What stands out, and what still needs checking.
Therapy-practice heritage: the core business is PT/rehab billing and credentialing, and its testimonial wall is dominated by PT, OT, SLP, and chiropractic clients (agency-hosted). · Named founder: Kevin Rausch is identified across the site and in client testimonials · rare accountability for a small provider. · Virtual-staffing roles match PT front-desk reality: phones and booking, scheduling and confirmations, benefit verification, authorizations, and patient reactivation. · Client-controlled selection: candidates are compiled with digital resumes and short videos; the client interviews and chooses; the agency supports onboarding. · HIPAA compliance stated for virtual-staffing operations.
No public pricing for virtual staffing, and no published contract, replacement, or geography details. · No qualifying independent review-platform record found (no Trustpilot, Clutch, or G2 profile located as of 2026-09-17); all testimonials are agency-hosted. · The virtual-staffing offering reads newer than the billing business ("We are proud to now offer virtual assistant services"), so PT-specific VA tenure is limited. · The site sells both human VAs and AI automation products (automated phone/text, chatbots); buyers should confirm which interactions stay human. · An outdated navigation URL (/med-va/) returns a 404; the live page is /virtual-staffing/ · minor site-maintenance signal.
Virtual-staffing pricing and minimum commitment; VA geography and hours; HIPAA specifics and BAA terms; replacement policy; how long the VA line has operated and how many therapy practices it currently staffs; where AI automation touches patient interactions; references from current VA (not just billing) clients.
What we found and where it came from.
6 claims
Practice-services company offering billing, credentialing, marketing, and virtual staffing; the virtual-staffing line covers virtual front-desk/reception, phones and booking, scheduling and confirmations, benefit verification, authorizations, and patient reactivation.
Candidates are compiled for client review via digital resume and short video; the client interviews and decides; the agency supports onboarding.
The FAQ states all staff are thoroughly screened and operations follow HIPAA compliance with secure tools to protect patient information.
Every "Med VA" is described as equipped with AI-powered tools for task prioritization, authorization-deadline flags, and follow-up queues, with the company stating humans still handle every call, scheduling decision, and patient interaction; the company separately sells AI automation products.
Kevin Rausch is named across the site, including a dedicated founder page, and in multiple client testimonials.
The testimonial wall features PT clinic owners, occupational therapists, speech therapists, chiropractors, and other small-practice clinicians, several naming multi-year billing relationships; all agency-hosted.
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