Nova Adept
Dental virtual assistants and insurance-verification services
Organizations wanting industry-specialized trained or entry-level assistants, insurance verification packages, and a named client-success layer.
At a glance
- Support model
- Dedicated support or service-based verification
- Commitment
- Monthly volume plans and custom staffing
- Starting price
- $350
- Price basis
- USD monthly core verification plan; $499 setup fee stated
- Talent geography
- Remote talent serving all U.S. states
What stands out, and what still needs checking.
Industry-specific specialization; published full-time, part-time, and insurance-verification prices; software training; fast onboarding; no-cost replacement; client-success support.
The $750 setup fee and possible six- or 12-month promotion commitments materially affect cost and flexibility. Public BAA and technical safeguards are not sufficiently detailed.
Confirm assistant level and industry-specific references, all fees, hours and contract term, cancellation, BAA and security options, candidate location, replacement timeline, supervision, and industry-software proficiency.
What we found and where it came from.
6 public claims, each linked to its source.
Pricing2 claims
Publishes core insurance-verification plans from $350 monthly and a $499 setup fee.
Trained dental assistants are published at $2,500 to $2,700 monthly full-time or $15 hourly part-time; entry-level assistants are $2,000 to $2,300 monthly or $12 hourly, plus a $750 setup fee.
Dental specialization1 claim
Nova Adept positions itself as dental-only, with practice-management-system training and dedicated insurance-verification services.
Onboarding and replacement1 claim
The FAQ says full-time onboarding can occur within one week and an unsuitable assistant can be replaced without cost.
Minimum commitment1 claim
The FAQ states a 30-day cancellation notice, while promotional pricing may require a six- or 12-month contract.
Security, compliance and risk1 claim
Nova Adept describes HIPAA-focused training, access control, and security-conscious processes, but buyers should verify the BAA, technical controls, and any paid security options in the proposed agreement.