Mhoodle
Virtual assistant and practice operations support for therapists
Solo and group mental health practices that want intake coordination, scheduling, and practice systems run by a small, clinician-founded operations team, and that either have a biller in place or do not need billing support.
At a glance.
- Support model
- Dedicated practice operations support
- Commitment
- Custom - consultation required
- Starting price
- Custom pricing
- Price basis
- No public pricing found
- Talent geography
- Not published; New York-based company
What stands out, and what still needs checking.
Clinician-founded: founder Miracle Allums is a licensed psychotherapist (LMSW) and Columbia University School of Social Work graduate with over a decade of practice management experience (agency about text; corroborated by a 2018 Columbia career-services alumni spotlight). · Mental-health-only focus: intake coordination, scheduling, and practice systems designed around therapy workflows. · Systems depth beyond task work: services include systems setup, audit, and optimization, plus a forthcoming templates library · closer to fractional operations management than a task-based VA pool. · Third-party business coverage exists: a MoonClerk case study reports Mhoodle grew 152% in one year (vendor-published customer story; treat as a vendor claim, not an independent audit). · Weekday coverage window published (Monday-Friday, 9am-6pm).
No billing: the company's own services page states it does not directly handle billing · it sets up billing workflows and coordinates with the practice's biller. Practices needing claim submission or payment posting must look elsewhere. · No public pricing or commitment terms. · No qualifying independent review-platform record found (no Trustpilot, Clutch, G2, or Google Business profile located as of 2026-09-17). · Vendor-reported metrics (50+ hired clinicians supported, 25+ trained interns, 1,000+ onboarded clients, 13,000+ admin hours saved) are unaudited marketing figures. · Small, founder-centered operation; team size, bench depth, and backup coverage are not published.
Pricing and minimum commitment; team size and who actually performs the work; backup coverage if the assigned coordinator is unavailable; BAA and technical safeguards; what happens to intake coverage outside the 9am-6pm weekday window; how billing coordination works with the practice's existing biller; current client references.
What we found and where it came from.
6 claims
Provides intake coordination, systems setup, systems audit and optimization, and practice management for mental health practices.
The company states it does not directly handle billing; it sets up billing workflows, coordinates with the practice's biller, and refers billing professionals.
Founded by licensed psychotherapist Miracle Allums, LMSW, a Columbia School of Social Work graduate; a 2018 Columbia alumni spotlight covers the launch.
MoonClerk reports Mhoodle grew its business 152% in one year as a MoonClerk customer.
50+ hired clinicians, 25+ trained interns, 1,000+ onboarded clients, 13,000+ admin hours saved. Unaudited marketing figures.
Based in New York, NY 10035; support advertised Monday-Friday, 9am-6pm.
Not sure if this agency fits your situation?
Join your Circle