SOURCE-BACKED AGENCY PROFILE

LTVplus

Customer-experience outsourcing, dedicated support agents, and virtual assistants

6Sourced claims
NonePublic rating sources
2026-08-28Last reviewed
BEST SUITED FOR

Businesses wanting either a fully managed support or operations team or a global direct-hire search with structured vetting and replacement coverage.

Assessment checked 2026-08-28
AGENCY OVERVIEW

At a glance

Support model
Dedicated managed agents or support team
Commitment
Part-time, full-time, or custom
Starting price
Custom pricing
Price basis
A live calculator provides role and region estimates; no single standard rate was captured in reviewed page text
Talent geography
Global talent network
Management and support

Recruiting, training, onboarding, customer success manager, team coach, reporting, and scalable coverage

Security and compliance

SOC 2 branding is displayed; exact certification scope and engagement controls require confirmation

EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

Published managed role rates; operational support layer; pilot and 30-day scaling terms; no setup or exit fee claim; 90-day replacement; 15-country recruiting; skills, language, experience, and reference screening; security certification claims.

Limitations and tradeoffs

Managed virtual-assistant-specific pricing may differ from published roles; small teams pay a management fee; geography, compensation, exact security scope, absence coverage, overtime, and candidate-specific fit need confirmation.

Questions to confirm before signing

Confirm the correct service model, all-in role price, candidate country and tests, management allocation, backup, replacement conditions, security reports, pilot exit mechanics, overtime, leave, and references.

SOURCE-BACKED RESEARCH

What we found and where it came from.

6 public claims, each linked to its source.

Service model1 claim
Agency-statedHigh confidence

Provides virtual assistants for administrative work alongside broader outsourced customer-experience services.

Support1 claim
Agency-statedHigh confidence

Handles hiring and training and provides reporting, status updates, customer success management, and coaching.

Pricing visibility1 claim
Agency-statedMedium confidence

Provides a live calculator by region, role, and schedule rather than one standard published rate.

Managed-team pricing1 claim
Agency-statedHigh confidence

LTVplus publishes managed full-time roles from $1,980 monthly for non-voice customer support and $2,300 for back-office operations, with a separate $500 monthly management fee for teams of one or two.

Support and commitment1 claim
Agency-statedHigh confidence

Managed teams include QA, workforce management, training, HR, IT security, reporting, and customer-success support; engagements begin with a three-month pilot and can scale with 30 days' notice.

Hiring and replacement1 claim
Agency-statedHigh confidence

The global hiring model charges 30 percent of first-year salary, screens skills, experience, language, references, and fit, and includes a 90-day replacement guarantee across 15 countries.