SOURCE-BACKED AGENCY PROFILE

Ezer VA Group

Boutique U.S.-based executive support matched to nonprofit leaders

6Sourced claims
NonePublic rating sources
2026-09-17Last reviewed
BEST SUITED FOR

Nonprofit executive directors and founders who want a small, high-touch U.S.-based support partner for donor follow-up, board logistics, inbox and scheduling, and light project coordination, and who value a personally vetted match over a large bench.

Assessment checked 2026-09-17
AGENCY OVERVIEW

At a glance.

Support model
Boutique hand-matched virtual executive assistant, custom monthly plans
Commitment
Monthly plans; 15 hr/month starter package
Starting price
Custom pricing
Price basis
No public pricing found
Talent geography
United States
EDITORIAL ASSESSMENT

What stands out, and what still needs checking.

Key strengths

Nonprofit-specific entry package: a Nonprofit Starter Support plan of 15 hours per month covering recurring admin work, donor follow-up, scheduling, board logistics, inbox support, and light project coordination. · Boutique matching: the firm hand-selects from a vetted roster rather than running a candidate database, and says so plainly ("We don't use algorithms"). · Founder credibility in the niche: founder Kylie Roberts is described as bringing decades of corporate and nonprofit leadership (agency-stated). · Defined transition process: a "45-Day Handoff" that assigns clear ownership of key tasks by day 45. · 100% U.S.-based team, which suits organizations with donor-data residency or timezone constraints. · Honest scope framing: the FAQ describes assistants as a "professional bridge" for donors (scheduling and follow-ups), not as development staff.

Limitations and tradeoffs

No public pricing anywhere on the site; the 15-hour starter package has no dollar figure. · No qualifying independent review-platform record found (no Trustpilot, Clutch, or G2 profile located as of 2026-09-17). A LinkedIn company page exists. · Very small operation by design; bench depth, vacation and illness coverage, and replacement timeline are unpublished. · No published contract terms, confidentiality controls, or donor-data handling detail. · Nonprofit client names and outcomes are not published; references require a direct ask.

Questions to confirm before signing

Price of the 15-hour starter package and overage rates; contract length and cancellation terms; backup coverage; how donor PII and CRM credentials are handled; assistant experience with the organization's specific donor platform; references from current nonprofit clients.

Management and support

A three-step engagement: a "Stewardship Call" to map needs, a hand-selected match from the vetted roster, and a guided 45-day handoff. Direct access to firm leadership is part of the stated boutique model.

Security and compliance

Nothing published on data handling or confidentiality terms. Confirm before sharing donor data.

SOURCE-BACKED RESEARCH

What we found and where it came from.

6 claims

Service model1 claim

Boutique U.S.-based virtual executive support for nonprofit leaders, hand-matched from a vetted roster; explicit "not a big, cold agency" positioning.

Agency-statedHigh confidenceSource
Nonprofit starter package1 claim

Nonprofit Starter Support includes 15 hours per month covering recurring admin, donor follow-up, scheduling, board logistics, inbox support, and light project coordination; larger custom plans available.

Agency-statedHigh confidenceSource
Process1 claim

Three-step engagement (Stewardship Call, Right Match, 45-Day Handoff).

Agency-statedHigh confidenceSource
Talent geography1 claim

100% U.S.-based team; headquartered in Lexington, KY, serving clients nationwide.

Agency-statedHigh confidenceSource 1Source 2
Founder1 claim

Kylie Roberts founded Ezer VA Group with decades of corporate and nonprofit leadership experience.

Agency-statedMedium confidenceSource
Pricing1 claim

No dollar figures published anywhere on the reviewed site.

Editorial assessmentHigh confidenceSource

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