Edge
Certified global remote professionals for medical, dental, insurance, and business operations
Organizations wanting full-time dedicated remote staff with required software training, strong published security controls, and managed support.
At a glance
- Support model
- Dedicated full-time managed staffing
- Commitment
- Full-time, dedicated to one practice
- Starting price
- Custom pricing
- Price basis
- Flat monthly pricing stated but current dollar amount not publicly disclosed on reviewed dental page
- Talent geography
- Global remote talent
What stands out, and what still needs checking.
Industry-specific roles; Dentrix, Eaglesoft and Open industry-specific; selective sourcing; formal training; BAA; extensive security claims; relationship manager; no-cost replacement; flat-fee model.
Pricing is quote based and most evidence is provider published. Certification scope, audit report access, candidate-level industry-specific depth, and no-contract language should be validated in the actual proposal.
Request candidate tests and references, country and schedule, written all-in quote, BAA and SOC 2 report, control responsibilities, replacement SLA, service limits, cancellation, and data-return terms.
What we found and where it came from.
9 public claims, each linked to its source.
Dental software1 claim
States dental professionals are trained on Dentrix, Eaglesoft, Open Dental, and other practice systems before placement.
Security1 claim
States HIPAA, SOC 2 Type II, ISO 27001, GDPR, corporate BAAs, secure equipment, and ongoing compliance training.
Support1 claim
Includes training, equipment, payroll, benefits, onboarding, a dedicated Success Manager, IT support, and free replacement.
Dental experience1 claim
Edge publishes a dental service covering insurance, billing, scheduling, treatment coordination, and recall using Dentrix, Eaglesoft, and Open Dental.
Talent geography1 claim
The agency sources talent in Pakistan, Peru, and Costa Rica.
Vetting and training1 claim
Edge states two to four percent of applicants are accepted and candidates complete a four-week training program.
Security, compliance and risk1 claim
The agency claims SOC 2 Type II, ISO 27001, HIPAA and GDPR controls, provides a BAA, and describes managed hardware, biometric facilities, VPN, endpoint security, DLP, encryption, and access controls.
Pricing and commitment1 claim
Pricing is a custom flat monthly fee that includes talent, equipment, compliance, IT, training, and management; the dental page states no payment before hire and no contract.
Replacement guarantee1 claim
Edge advertises no-cost replacement, averaging about seven days, with a relationship manager and 24-hour helpdesk.