AmeeraTel
Hospitality VAs plus automation for bookings and 24/7 guest support, from Cebu
Hotels, restaurants, and hospitality businesses that want Philippine-based guest support, reservation management, and back-office help with an automation layer for booking confirmations and routine questions - and are comfortable with a mid-size BPO rather than a boutique VA firm.
At a glance.
- Support model
- Human VAs and support agents with an AI-automation layer
- Commitment
- Not published
- Starting price
- Custom pricing
- Price basis
- No public pricing found
- Talent geography
- Philippines (Cebu City)
What stands out, and what still needs checking.
Dedicated hospitality industry page addressing the sector's actual pain: 24/7 guest expectations, booking management across channels, and seasonal staffing swings. · Concrete hospitality deliverables: automated booking confirmations and reminders, 24/7 guest support across chat and email, reservation and channel management, reviews and guest follow-up. · Broad service bench under one roof: customer service, live chat, tech support, back office, bookkeeping, virtual assistants, outsourced sales, telemarketing, and seat leasing · useful for operators who want to consolidate vendors. · Physical, verifiable footprint: named Cebu Exchange Building address and a US toll-free line. · Trustpilot profile exists (3.8/5, 4 reviews, read 2026-09-17) · thin but present.
No published pricing of any kind. · Very small independent review sample (4 Trustpilot reviews, categorized as Call Center/BPO · not hospitality-specific). · The "AI-augmented" framing pervades the service pages; buyers wanting purely human support should confirm what is automated and whether automation can be excluded. · Company background is thin publicly: the /about/ page 404s, and founding year, headcount, and client references are not published on the reviewed pages. · Hospitality depth beyond the industry page is unverified · no named hospitality clients or case studies located.
Pricing structure (per-seat, per-hour, per-ticket?); what the automation layer does with guest data and whether it can be disabled; hospitality client references; contract length and ramp time; data-protection terms for guest PII; and whether dedicated (vs shared) agents are available.
What we found and where it came from.
7 claims
Hospitality virtual assistants plus automation for bookings and guest support; deliverables include automated booking confirmations and reminders, 24/7 guest support across chat and email, reservation and channel management, and reviews/guest follow-up.
"AI-augmented" roles - AI drafts replies and triages tickets while agents handle empathy and edge cases.
Customer service, live chat, tech support, back office, bookkeeping, virtual assistants, outsourced sales, telemarketing, seat leasing.
AmeeraTel, Inc., Unit 38F, Cebu Exchange Bldg., Salinas Dr, Cebu City, Philippines; US line +1 855-546-8759.
No public pricing found on any reviewed page; consultation required. Assessed 2026-09-17 across
Trustpilot 3.8/5, 4 reviews, claimed profile, read 2026-09-17.
/about/ returned a 404 on 2026-09-17; founding and scale details unpublished.
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