Advanced Answering Service
Live answering service and U.S.-based virtual receptionists
Businesses and healthcare organizations needing United States-based, bilingual, 24/7 virtual reception and structured call handling.
At a glance
- Support model
- Shared 24/7 live-agent service
- Commitment
- Per-minute monthly plans
- Starting price
- $65.00
- Price basis
- USD monthly low-volume plan plus $1.75 per minute
- Talent geography
- United States
What stands out, and what still needs checking.
Clear minute tiers; US operators; 24/7; English and Spanish; appointment scheduling; urgent dispatch; healthcare, legal, property, and service workflows; HIPAA-aligned offering.
Additional holiday and storage fees may apply; buyer must verify BAA, security controls, call quality, overage economics, setup, contract, data retention, disaster recovery, and escalation performance.
Estimate monthly minutes, confirm all fees and billing increments, operator staffing and training, bilingual coverage, BAA and control evidence, call recordings and retention, SLA, overflow, term, and exit.
What we found and where it came from.
6 public claims, each linked to its source.
Service model1 claim
Provides U.S.-based virtual receptionists for 24/7 answering, appointment scheduling, bilingual support, and reporting.
Pricing2 claims
Publishes a $65 low-volume plan and packages from 100 to 1,000 minutes monthly.
Advanced Answering publishes $65 monthly plus $1.75 per minute, $170 for 100 minutes, $320 for 200, $825 for 500, and $1,550 for 1,000, with some extra fees for holiday coverage and storage.
Healthcare relevance1 claim
States that it provides HIPAA-compliant call handling for medical practices.
Coverage and talent1 claim
The service uses United States-based receptionists for 24/7 English and Spanish call handling, scheduling, urgent dispatch, client intake, and industry-specific workflows.
Healthcare and security1 claim
The healthcare service claims HIPAA-compliant handling, encrypted systems, trained staff, and privacy protocols; buyers should request the BAA, subprocessors, breach terms, retention rules, and control evidence.